Capacity Management

Our capacity management structure complies with ITIL standard and offers quick, early wins that have often generated enough cost savings to fund the remainder of your ITIL project. Recovering implementation costs early and demonstrating success also helps gain momentum for the project, encourage senior management to stay the course, and alleviate organizational resistance.

Tukool Consulting team of professionals enables you to easily identify underperformed capacity, determine opportunities for consolidation, and then monitor and document improvements while maintaining application performance.

We support capacity management processes by:

• Collecting application and system performance data and archiving it into our capacity database system.
• Providing reporting tools to appraise current state of critical business applications and support system.
• Facilitating analytical processes to uncover problematic trends and chronic service interruptions.
• Analyzing performance data to discover application bottlenecks in order to effect more timely tuning efforts.
• Providing simulation tools to predict future needs based upon planned business events.

The fundamental goal of Capacity Management is to make the available IT resources that customer, users and the IT department need to carry out their work efficiently, and to do so in a cost effective way.

This means Capacity Management has to:

• Stay up-to-date with the current state of the technology and expected future developments.
• Know about the company’s business plans and service level agreements in order to forecast the necessary capacity.
• Analyze the performance of the infrastructure in order to monitor the use of existing capacity.
• Run capacity models and simulations for various possible future scenarios.
• Dimension services and applications appropriately, aligning them with business processes and the customer’s real needs.
• Manage demand for computing services by rationalizing their use.

Our capacity Management system aims to avoid situations in which unnecessary investments are made in technologies that do not meet the real needs of the business or which are over-dimensioned, or by contrast, to avoid situations in which productivity is undermined by inefficient use of existing technology.

The main benefits of our Capacity Management system are:

• The performance of IT resources is optimized.
• The necessary capacity is available when it is needed, avoiding a negative impact on quality of service.
• Unnecessary expenses caused by “last minute” purchases are avoided.
• Growth of the infrastructure is planned, allowing it to be matched to real business needs.
• The cost of maintenance and administration associated with obsolete or unnecessary hardware and applications are reduced.
• Possible incompatibilities and faults in the IT infrastructure are reduced.

With Tukool Consulting solution, the management of purchases and maintenance of IT services is rationalized, with the consequent reduction in costs and increase in performance.